PFM PACKAGING MACHINERY CORPORATION USA & CANADA
Founded in 1991, PFM Canada represents an outpost for the manufacturing and distribution of PFM products in North America. Based near Toronto, PFM Canada has 35 employees manufacturing from the ground up a number of Flow Pack models, automatic packaging lines and handling and feeding systems for both food and non food applications.
With an idependant Engineering Dept comprised of experienced mechanical and electrical Engineers, PFM Canada is able to provide the latest in technological improvements and specific design, advise on specialized applications and customize the packaging line to the clients specifications.
The Sales Dept is composed of both internal Regional Managers and a network of agents and distributors to provide close territorial coverage and enhance the relationship with the equipment end users, to identify their needs and to implement an efficient after sale customer satisfaction program. In terms of after sale service, PFM Canada can count on a well organized structure composed of a Service Manager, a service coordinator and highly trained service technicians who can efficiently address the customer's needs all across North America.
After hours service and weekend service is available through a dedicated service line answered by the qualified technician on call. Teleservice is also available through the internet. Over $2 million in spare parts are stocked onsite for delivery within 24 hours.
