Technology, electronics, design, installation and after-sale service: total excellence is the only way to win.
By itself, a product is not enough. And similarly, by itself, the most impeccable customer assistance and aftersale service is not enough.
To stand out in the world of automation and motion control, it is essential not to accept compromises and to excel at every step in the life of a product.
The DBS Series – Mini Motor’s flagship product line – is one of the most qualified and recognised expressions of this principle on the industrial scene.
This family of brushless servomotors with built-in drive has succeeded in raising the bar of product excellence in terms of optimisation, integration and performance, as it offers a set of features which place the DBS series at the very top of its market. These include:
• the ability to daisy chain a number of motors using the major communication protocols employed for industrial purposes: EtherCAT, Ethernet/ IP, Powerlink, Modbus, PROFINET I/O and CANOpen;
• the inclusion of an SSI multi-turn absolute encoder at 4096-PPR, which
provides maximum freedom to adjust speed and position while maintaining distance – even when powered down;
• compact, seamless integration of all elements – motor, drive and gear (if installed) – combined into a single product of indisputable excellence.
With these features, DBS series servomotors are highly versatile products that can meet the automation needs of virtually any manufacturing company. They are easy to install, reduce the amount of wiring required and thus lower the operating costs of the machines they equip.
On the industrial scene, the sectors of choice for the DBS series are those that most strongly require the execution of precise, controlled movements; examples include the ceramics, packaging and bottling sectors, which are demanding a constantly increasing number of DBS products – a trend that is so well established that an entire dedicated production line had to be designed for building these motors.
This semi-automatic production line will simultaneously build the three different parts of the DBS series – motor, drive and gear – and increase production of the DBS series by 40% as compared with current volume.
As mentioned above, though, a product by itself (albeit excellent) is not enough to ensure solid, lasting commercial success. In fact, the DBS series has succeeded in acquiring and maintaining a stand-out role on the market in part because of Mini Motor’s willingness to accompany both its smaller and larger customers from product purchase to initial start-up… and beyond.
Indeed, countless variables come into play during the installation of a motor, which is why Mini Motor includes with its products a package of programs that can accommodate the custom-er’s specific fieldbus. What’s more, by taking advantage of the technical support provided by the Mini Motor Help Desk, the customer itself programs the settings for the motors in accordance with its specific production requirements.
“We are striving to maintain a chain of excellence,” says mechanical engineer Alessandro Ciccolella.
“We want our established and our potential customers to choose Mini Motor because they are certain they are purchasing the finest possible solution from every point of view: from impeccable product to competent, friendly, professional service”.
www.minimotor.com
